Shipping Help for UK Customers

This page is here to help you decide which shipping option to choose when placing your order with us. There is also information below to aid you with order tracking once your package is on it's way. If you are ordering from outside the UK then please see our SHIPPING HELP FOR INTERNATIONAL CUSTOMERS page by clicking the link below:

Non UK Customers - http://www.soccerbox.com/international-shipping-help

If you choose to have your order sent by courier and refuse your order there will be a surcharge for the return of the order. All couriers charge us for returns. This does not apply to orders sent by Royal Mail.

UK Shipping Costs

The cost of shipping is calculated at checkout. Please use the below as a guide for what your expected shipping cost will be dependant upon what service you choose.

Shipping Service	Cost	Additional Information
Standard delivery 2-4 days	£5.25	Cost is per order, any number of items
Courier 1-2 Working Days	£6.50	Cost is per order, any number of items
UK Special Delivery Royal Mail Before 1pm	From £7.50	Add £1. for each additional item ordered.

Please read below for a full explanation of each of the shipping options.

Personalised Football Shirts

We aim to dispatch all shirts with name and number printing in the same time-frame as non-personalised jerseys, and as such you should receive your personalised shirt in the same time-frame as described in the shipping options below. If we do have a problem with meeting this target due to the availbility of lettering or suitability i.e. the name chosen does not fit the shirt ordered, we will endeavour to contact you by phone or email ASAP to discuss your options.

UK Shipping Options

Standard UK Shipping

Orders placed using standard shipping within the UK will generally be dispatched the next working day using a standard 1-4 day service. We will choose the most appropriate carrer. Upon dispatch of your order you will receive an email with the carrier information and tracking code enabling you to track your parcel. Should you not receive this email or require assitance in tracking your order do no hestiate to contact us and we will be happy to assist you. You can reach us during business hours by calling us on 01785 220225 or email us at [email protected], or use our handy chat feature to instantly connect with one of our customer service team.

Standard shipping is a fixed cost service for any number of items or value of product, and delivery will be within 1-4 days after dispatch. This is a fully tracked service for your convenience.

Royal Mail Special Delivery

The Royal Mail Special Delivery service is a guaranteed next day delivery service that will arrive alongside your regular Royal Mail postal delivery and is guaranteed to be delivered before 13:00pm. The Special Delivery service requires a customer signature for a successful delivery. In an instance where a delivery is attempted and no-one is present to sign for the package then a card will be posted through the door. This card will explain that the Royal Mail representative has taken the package back to the local delivery depot where it can be collected. Please note, delivery instructions for the Royal Mail representative cannot be left for Special Delivery packages.

Please note, we can only ship Special Delivery orders the same day when they have been placed before 14:00pm. Any Special Delivery orders placed after 14:00pm will be shipped the following day. Special Delivery orders placed after 14:00pm on a Friday will be shipped on the following Monday. Orders placed before 14:00pm on a Friday will be shipped the same day however these are not guaranteed for Saturday delivery. In this instance we will write 'Saturday Delivery' on the outside of the package to alert Royal Mail that this is desirable. We have discovered over our many years experience that 98% of Special Delivery orders shipped on a Friday are delivered on the Saturday despite not being guaranteed. If you require any further information please don't hesitate to call us on 01785 220225 or email us at [email protected].

If you have not received your order within 2 working days then please log into your Soccer Box account and retrieve the tracking number. Alternatively, if you are unable to log in to your account then please refer to your shipping confirmation email for the tracking number or call us on 01785 220225. You will then be able to track the package via the Royal Mail website here:

https://www3.royalmail.com/track-your-item

If for some reason the Royal Mail website does not display any information relating to your tracking number then please call us on 01785 220225 or email us at [email protected].

Courier 1-2 Working Days (UK Mainland Only)

Our 'Courier' service is with FedEx and is only available on the UK mainland. Please bear in mind that some areas of the UK mainland are still unavailable for this courier service. If you are unsure about your own area of the country then please contact us on 01785 220225 or at [email protected] to check the availability of delivery in your postcode area prior to placing an order. The areas that are not covered by FedEx courier service are: Northern Ireland, Jersey, Guernsey, the Isle of Man, the Scottish Islands and some areas of the Scottish highlands. All of England and Wales are covered by this service and the below post code regions in Scotland and the Isle of Wight.

AB10	Aberdeen & Grampions	DD6	Cowdenbeath
AB11	Aberdeen & Grampions	KY	Cowdenbeath
AB12	Aberdeen & Grampions	DD1	Edinburgh & Lothians
AB13	Aberdeen & Grampions	DD10	Edinburgh & Lothians
AB14	Aberdeen & Grampions	DD11	Edinburgh & Lothians
AB15	Aberdeen & Grampions	DD2	Edinburgh & Lothians
AB16	Aberdeen & Grampions	DD3	Edinburgh & Lothians
AB2	Aberdeen & Grampions	DD4	Edinburgh & Lothians
AB21	Aberdeen & Grampions	DD5	Edinburgh & Lothians
AB22	Aberdeen & Grampions	DD7	Edinburgh & Lothians
AB23	Aberdeen & Grampions	DD8	Edinburgh & Lothians
AB24	Aberdeen & Grampions	DD9	Edinburgh & Lothians
AB25	Aberdeen & Grampions	EH	Edinburgh & Lothians
AB3	Aberdeen & Grampions	KY13	Edinburgh & Lothians
AB30	Aberdeen & Grampions	PH1 1AA	Edinburgh & Lothians
AB39	Aberdeen & Grampions	PH1 1B	Edinburgh & Lothians
AB41 1	Aberdeen & Grampions	PH1 1D	Edinburgh & Lothians
AB41 6A	Aberdeen & Grampions	PH1 1E	Edinburgh & Lothians
AB41 6B	Aberdeen & Grampions	PH1 1G	Edinburgh & Lothians
AB41 6D	Aberdeen & Grampions	PH1 1H	Edinburgh & Lothians
AB41 6F	Aberdeen & Grampions	PH1 1J	Edinburgh & Lothians
AB41 6H	Aberdeen & Grampions	PH1 1L	Edinburgh & Lothians
AB41 6W	Aberdeen & Grampions	PH1 1N	Edinburgh & Lothians
AB41 6Y	Aberdeen & Grampions	PH1 1PA	Edinburgh & Lothians
AB41 8A	Aberdeen & Grampions	PH1 1PB	Edinburgh & Lothians
AB41 8B	Aberdeen & Grampions	PH1 1PD	Edinburgh & Lothians
AB41 8D	Aberdeen & Grampions	PH1 1PE	Edinburgh & Lothians
AB41 8DE	Aberdeen & Grampions	PH1 1PF	Edinburgh & Lothians
AB41 8E	Aberdeen & Grampions	PH1 1PG	Edinburgh & Lothians
AB41 8F	Aberdeen & Grampions	PH1 1PH	Edinburgh & Lothians
AB41 8HB	Aberdeen & Grampions	PH1 1PL	Edinburgh & Lothians
AB41 8HD	Aberdeen & Grampions	PH1 1PN	Edinburgh & Lothians
AB41 8HE	Aberdeen & Grampions	PH1 1PP	Edinburgh & Lothians
AB41 8HG	Aberdeen & Grampions	PH1 1PQ	Edinburgh & Lothians
AB41 8HH	Aberdeen & Grampions	PH1 1PR	Edinburgh & Lothians
AB41 8HJ	Aberdeen & Grampions	PH1 1PS	Edinburgh & Lothians
AB41 8HL	Aberdeen & Grampions	PH1 1PT	Edinburgh & Lothians
AB41 8HP	Aberdeen & Grampions	PH1 1PU	Edinburgh & Lothians
AB41 8HU	Aberdeen & Grampions	PH1 1PW	Edinburgh & Lothians
AB41 8HW	Aberdeen & Grampions	PH1 1PX	Edinburgh & Lothians
AB41 8J	Aberdeen & Grampions	PH1 1QB	Edinburgh & Lothians
AB41 8LA	Aberdeen & Grampions	PH1 1QD	Edinburgh & Lothians
AB41 8LB	Aberdeen & Grampions	PH1 1QE	Edinburgh & Lothians
AB41 8LD	Aberdeen & Grampions	PH1 1QF	Edinburgh & Lothians
AB41 8LE	Aberdeen & Grampions	PH1 1QQ	Edinburgh & Lothians
AB41 8LG	Aberdeen & Grampions	PH1 1QR	Edinburgh & Lothians
AB41 8LH	Aberdeen & Grampions	PH1 1QS	Edinburgh & Lothians
AB41 8LJ	Aberdeen & Grampions	PH1 1QU	Edinburgh & Lothians
AB41 8LN	Aberdeen & Grampions	PH1 1QX	Edinburgh & Lothians
AB41 8LP	Aberdeen & Grampions	PH1 1QY	Edinburgh & Lothians
AB41 8LQ	Aberdeen & Grampions	PH1 1QZ	Edinburgh & Lothians
AB41 8LR	Aberdeen & Grampions	PH1 1R	Edinburgh & Lothians
AB41 8LS	Aberdeen & Grampions	PH1 1S	Edinburgh & Lothians
AB41 8LU	Aberdeen & Grampions	PH1 1TA	Edinburgh & Lothians
AB41 8LY	Aberdeen & Grampions	PH1 1TB	Edinburgh & Lothians
AB41 8N	Aberdeen & Grampions	PH1 1TJ	Edinburgh & Lothians
AB41 8PA	Aberdeen & Grampions	PH1 1W	Edinburgh & Lothians
AB41 8PB	Aberdeen & Grampions	PH1 1Y	Edinburgh & Lothians
AB41 8PE	Aberdeen & Grampions	PH1 2	Edinburgh & Lothians
AB41 8PF	Aberdeen & Grampions	PH1 3N	Edinburgh & Lothians
AB41 8PG	Aberdeen & Grampions	PH1 3P	Edinburgh & Lothians
AB41 8PH	Aberdeen & Grampions	PH1 3SA	Edinburgh & Lothians
AB41 8PN	Aberdeen & Grampions	PH1 3SP	Edinburgh & Lothians
AB41 8PQ	Aberdeen & Grampions	PH1 3SS	Edinburgh & Lothians
AB41 8PR	Aberdeen & Grampions	PH1 3ST	Edinburgh & Lothians
AB41 8PT	Aberdeen & Grampions	PH1 3SU	Edinburgh & Lothians
AB41 8PT	Aberdeen & Grampions	PH1 3SW	Edinburgh & Lothians
AB41 8PU	Aberdeen & Grampions	PH1 3SX	Edinburgh & Lothians
AB41 8PU	Aberdeen & Grampions	PH1 3SY	Edinburgh & Lothians
AB41 8PW	Aberdeen & Grampions	PH1 3SZ	Edinburgh & Lothians
AB41 8PW	Aberdeen & Grampions	PH1 3TA	Edinburgh & Lothians
AB41 8PX	Aberdeen & Grampions	PH1 3TP	Edinburgh & Lothians
AB41 8PX	Aberdeen & Grampions	PH1 3TR	Edinburgh & Lothians
AB41 8PY	Aberdeen & Grampions	PH1 3TS	Edinburgh & Lothians
AB41 8PY	Aberdeen & Grampions	PH1 3TT	Edinburgh & Lothians
AB41 8PZ	Aberdeen & Grampions	PH1 3TU	Edinburgh & Lothians
AB41 8PZ	Aberdeen & Grampions	PH1 3TW	Edinburgh & Lothians
AB41 8QA	Aberdeen & Grampions	PH1 3TX	Edinburgh & Lothians
AB41 8QA	Aberdeen & Grampions	PH1 3TY	Edinburgh & Lothians
AB41 8QE	Aberdeen & Grampions	PH1 3TZ	Edinburgh & Lothians
AB41 8QH	Aberdeen & Grampions	PH1 3U	Edinburgh & Lothians
AB41 8QJ	Aberdeen & Grampions	PH1 3W	Edinburgh & Lothians
AB41 8QL	Aberdeen & Grampions	PH1 3X	Edinburgh & Lothians
AB41 8QR	Aberdeen & Grampions	PH1 3Y	Edinburgh & Lothians
AB41 8QS	Aberdeen & Grampions	PH1 3Z	Edinburgh & Lothians
AB41 8QT	Aberdeen & Grampions	PH1 5	Edinburgh & Lothians
AB41 8QU	Aberdeen & Grampions	PH10 6A	Edinburgh & Lothians
AB41 8QW	Aberdeen & Grampions	PH10 6B	Edinburgh & Lothians
AB41 8QX	Aberdeen & Grampions	PH10 6D	Edinburgh & Lothians
AB41 8QY	Aberdeen & Grampions	PH10 6E	Edinburgh & Lothians
AB41 8R	Aberdeen & Grampions	PH10 6F	Edinburgh & Lothians
AB41 8SA	Aberdeen & Grampions	PH10 6G	Edinburgh & Lothians
AB41 8SB	Aberdeen & Grampions	PH10 6H	Edinburgh & Lothians
AB41 8SD	Aberdeen & Grampions	PH10 6J	Edinburgh & Lothians
AB41 8SE	Aberdeen & Grampions	PH10 6L	Edinburgh & Lothians
AB41 8SF	Aberdeen & Grampions	PH10 6N	Edinburgh & Lothians
AB41 8SG	Aberdeen & Grampions	PH10 6P	Edinburgh & Lothians
AB41 8SH	Aberdeen & Grampions	PH10 6Q	Edinburgh & Lothians
AB41 8SJ	Aberdeen & Grampions	PH10 6RA	Edinburgh & Lothians
AB41 8SL	Aberdeen & Grampions	PH10 6RB	Edinburgh & Lothians
AB41 8SN	Aberdeen & Grampions	PH10 6RD	Edinburgh & Lothians
AB41 8SP	Aberdeen & Grampions	PH10 6RE	Edinburgh & Lothians
AB41 8SQ	Aberdeen & Grampions	PH10 6RF	Edinburgh & Lothians
AB41 8SR	Aberdeen & Grampions	PH10 6RH	Edinburgh & Lothians
AB41 8SS	Aberdeen & Grampions	PH10 6RJ	Edinburgh & Lothians
AB41 8ST	Aberdeen & Grampions	PH10 6RL	Edinburgh & Lothians
AB41 8SU	Aberdeen & Grampions	PH10 6RN	Edinburgh & Lothians
AB41 8SY	Aberdeen & Grampions	PH10 6RP	Edinburgh & Lothians
AB41 8UZ	Aberdeen & Grampions	PH10 6RR	Edinburgh & Lothians
AB41 8YF	Aberdeen & Grampions	PH10 6RS	Edinburgh & Lothians
AB41 8YW	Aberdeen & Grampions	PH10 6RT	Edinburgh & Lothians
AB41 8ZA	Aberdeen & Grampions	PH10 6RW	Edinburgh & Lothians
AB41 8ZB	Aberdeen & Grampions	PH10 6RX	Edinburgh & Lothians
AB41 9	Aberdeen & Grampions	PH10 6RY	Edinburgh & Lothians
AB42 0D	Aberdeen & Grampions	PH10 6RZ	Edinburgh & Lothians
AB42 0H	Aberdeen & Grampions	PH10 6SA	Edinburgh & Lothians
AB42 0LE	Aberdeen & Grampions	PH10 6SB	Edinburgh & Lothians
AB42 0LJ	Aberdeen & Grampions	PH10 6SR	Edinburgh & Lothians
AB42 0LL	Aberdeen & Grampions	PH10 6SS	Edinburgh & Lothians
AB42 0LN	Aberdeen & Grampions	PH10 6SU	Edinburgh & Lothians
AB42 0LQ	Aberdeen & Grampions	PH10 6SX	Edinburgh & Lothians
AB42 0LT	Aberdeen & Grampions	PH10 6SY	Edinburgh & Lothians
AB42 0LU	Aberdeen & Grampions	PH10 6SZ	Edinburgh & Lothians
AB42 0LW	Aberdeen & Grampions	PH10 6T	Edinburgh & Lothians
AB42 0LX	Aberdeen & Grampions	PH10 6U	Edinburgh & Lothians
AB42 0LZ	Aberdeen & Grampions	PH10 6WJ	Edinburgh & Lothians
AB42 0NA	Aberdeen & Grampions	PH10 6X	Edinburgh & Lothians
AB42 0NB	Aberdeen & Grampions	PH10 6Y	Edinburgh & Lothians
AB42 0ND	Aberdeen & Grampions	PH10 7A	Edinburgh & Lothians
AB42 0NE	Aberdeen & Grampions	PH10 7B	Edinburgh & Lothians
AB42 0NF	Aberdeen & Grampions	PH10 7D	Edinburgh & Lothians
AB42 0NG	Aberdeen & Grampions	PH10 7E	Edinburgh & Lothians
AB42 0NH	Aberdeen & Grampions	PH10 7G	Edinburgh & Lothians
AB42 0NJ	Aberdeen & Grampions	PH10 7H	Edinburgh & Lothians
AB42 0NL	Aberdeen & Grampions	PH10 7JA	Edinburgh & Lothians
AB42 0NN	Aberdeen & Grampions	PH10 7JB	Edinburgh & Lothians
AB42 0NP	Aberdeen & Grampions	PH10 7JD	Edinburgh & Lothians
AB42 0NQ	Aberdeen & Grampions	PH10 7QH	Edinburgh & Lothians
AB42 0NR	Aberdeen & Grampions	PH10 7R	Edinburgh & Lothians
AB42 0NS	Aberdeen & Grampions	PH10 7W	Edinburgh & Lothians
AB42 0NW	Aberdeen & Grampions	PH10 7Y	Edinburgh & Lothians
AB42 0PD	Aberdeen & Grampions	PH11	Edinburgh & Lothians
AB42 0PE	Aberdeen & Grampions	PH12	Edinburgh & Lothians
AB42 0PF	Aberdeen & Grampions	PH13	Edinburgh & Lothians
AB42 0PG	Aberdeen & Grampions	PH14	Edinburgh & Lothians
AB42 0PJ	Aberdeen & Grampions	PH2	Edinburgh & Lothians
AB42 0PL	Aberdeen & Grampions	FK	Glasgow
AB42 0PN	Aberdeen & Grampions	G	Glasgow
AB42 0PP	Aberdeen & Grampions	KA1	Glasgow
AB42 0PQ	Aberdeen & Grampions	KA10	Glasgow
AB42 0PW	Aberdeen & Grampions	KA11	Glasgow
AB42 0PZ	Aberdeen & Grampions	KA12	Glasgow
AB42 0QB	Aberdeen & Grampions	KA13	Glasgow
AB42 0QD	Aberdeen & Grampions	KA14	Glasgow
AB42 0QE	Aberdeen & Grampions	KA15	Glasgow
AB42 0QF	Aberdeen & Grampions	KA16	Glasgow
AB42 0QG	Aberdeen & Grampions	KA17	Glasgow
AB42 0QH	Aberdeen & Grampions	KA2	Glasgow
AB42 0QJ	Aberdeen & Grampions	KA20	Glasgow
AB42 0QL	Aberdeen & Grampions	KA21	Glasgow
AB42 0QN	Aberdeen & Grampions	KA22	Glasgow
AB42 0QP	Aberdeen & Grampions	KA23	Glasgow
AB42 0QQ	Aberdeen & Grampions	KA24	Glasgow
AB42 0QR	Aberdeen & Grampions	KA25	Glasgow
AB42 0QS	Aberdeen & Grampions	KA29	Glasgow
AB42 0QT	Aberdeen & Grampions	KA3	Glasgow
AB42 0QU	Aberdeen & Grampions	KA30	Glasgow
AB42 0QW	Aberdeen & Grampions	KA4	Glasgow
AB42 0QX	Aberdeen & Grampions	ML	Glasgow
AB42 0QY	Aberdeen & Grampions	PA1	Glasgow
AB42 0QZ	Aberdeen & Grampions	PA10	Glasgow
AB42 0R	Aberdeen & Grampions	PA11	Glasgow
AB42 0RA	Aberdeen & Grampions	PA12	Glasgow
AB42 0RB	Aberdeen & Grampions	PA13	Glasgow
AB42 0RD	Aberdeen & Grampions	PA14	Glasgow
AB42 0S	Aberdeen & Grampions	PA15	Glasgow
AB42 0T	Aberdeen & Grampions	PA16	Glasgow
AB42 0U	Aberdeen & Grampions	PA17	Glasgow
AB42 0W	Aberdeen & Grampions	PA18	Glasgow
AB42 0Y	Aberdeen & Grampions	PA19	Glasgow
AB42 1	Aberdeen & Grampions	PA2	Glasgow
AB42 2	Aberdeen & Grampions	PA3	Glasgow
AB42 3A	Aberdeen & Grampions	PA4	Glasgow
AB42 3BA	Aberdeen & Grampions	PA5	Glasgow
AB42 3BB	Aberdeen & Grampions	PA6	Glasgow
AB42 3BD	Aberdeen & Grampions	PA7	Glasgow
AB42 3BE	Aberdeen & Grampions	PA8	Glasgow
AB42 3BF	Aberdeen & Grampions	PA9	Glasgow
AB42 3BG	Aberdeen & Grampions	PA98	Glasgow
AB42 3BH	Aberdeen & Grampions	PH3	Glasgow
AB42 3BJ	Aberdeen & Grampions	PH4	Glasgow
AB42 3BL	Aberdeen & Grampions	CA	Gretna
AB42 3BN	Aberdeen & Grampions	DG	Gretna
AB42 3BZ	Aberdeen & Grampions	KA18	Gretna
AB42 3EH	Aberdeen & Grampions	KA19	Gretna
AB42 3EJ	Aberdeen & Grampions	KA26	Gretna
AB42 3EW	Aberdeen & Grampions	KA5	Gretna
AB42 3FA	Aberdeen & Grampions	KA6	Gretna
AB42 3FB	Aberdeen & Grampions	KA7	Gretna
AB42 3FD	Aberdeen & Grampions	KA8	Gretna
AB42 3FH	Aberdeen & Grampions	KA9	Gretna
AB42 3FJ	Aberdeen & Grampions	LA18	Gretna
AB42 3FL	Aberdeen & Grampions	LA19	Gretna
AB42 3FN	Aberdeen & Grampions	LA20	Gretna
AB42 3FP	Aberdeen & Grampions	LA21	Gretna
AB42 3FQ	Aberdeen & Grampions	LA22	Gretna
AB42 3FS	Aberdeen & Grampions	LA23	Gretna
AB42 3FT	Aberdeen & Grampions	TD	Gretna
AB42 3FW	Aberdeen & Grampions
AB42 3FZ	Aberdeen & Grampions
AB42 3GF	Aberdeen & Grampions	PO30	Isle of Wight
AB42 3GG	Aberdeen & Grampions	PO31	Isle of Wight
AB42 3GH	Aberdeen & Grampions	PO32	Isle of Wight
AB42 3GJ	Aberdeen & Grampions	PO33	Isle of Wight
AB42 3GL	Aberdeen & Grampions	PO34	Isle of Wight
AB42 3GN	Aberdeen & Grampions	PO35	Isle of Wight
AB42 3GP	Aberdeen & Grampions	PO36	Isle of Wight
AB42 3GQ	Aberdeen & Grampions	PO37	Isle of Wight
AB42 3GR	Aberdeen & Grampions	PO38	Isle of Wight
AB42 3GS	Aberdeen & Grampions	PO39	Isle of Wight
AB42 3GT	Aberdeen & Grampions	PO40	Isle of Wight
AB42 3GU	Aberdeen & Grampions	PO41	Isle of Wight
AB42 3GX	Aberdeen & Grampions
AB42 3GY	Aberdeen & Grampions
AB42 3GZ	Aberdeen & Grampions
AB42 3HW	Aberdeen & Grampions
AB42 3HZ	Aberdeen & Grampions
AB42 3JA	Aberdeen & Grampions
AB42 3JE	Aberdeen & Grampions
AB42 3JF	Aberdeen & Grampions
AB42 3JJ	Aberdeen & Grampions
AB42 3JL	Aberdeen & Grampions
AB42 3JN	Aberdeen & Grampions
AB42 3JY	Aberdeen & Grampions
AB42 3JZ	Aberdeen & Grampions
AB42 3LD	Aberdeen & Grampions
AB42 3LF	Aberdeen & Grampions
AB42 3LW	Aberdeen & Grampions
AB42 3LX	Aberdeen & Grampions
AB42 3LZ	Aberdeen & Grampions
AB42 3N	Aberdeen & Grampions
AB42 3PA	Aberdeen & Grampions
AB42 3PB	Aberdeen & Grampions
AB42 3PE	Aberdeen & Grampions
AB42 3PF	Aberdeen & Grampions
AB42 3PG	Aberdeen & Grampions
AB42 3W	Aberdeen & Grampions
AB42 9	Aberdeen & Grampions

The courier service is a set price no matter how many products you are ordering from us and is ideal as a cost effective way of having large orders delivered quickly. There is a 'Comments' section during the order checkout process in which you can leave a brief instruction for us to pass onto the FedEx representative. This may be that you want the package to be left with a neighbour or in a safe place such as over a back gate or in a secure porch. Please note that if FedEx follow these delivery instructions and leave the package with a neighbour or in a safe place and the package goes missing then we are not liable for the costs of the item/s if it is not retrieved.

Once your order has been processed and packed it will be collected by FedEx and scanned on collection by the FedEx representative. The courier service is delivered between 8am and 6pm the next two working days.

In the case of the FedEx courier service a customer signature must be acquired by the FedEx representative for a successful delivery. In an instance where a delivery is attempted and no-one is present to sign for the package then a card will be posted through the door. This card will explain whether the FedEx representative has left the package with a neighbour who has signed for it or if the package has been taken back to the local delivery depot where it can be collected. Alternatively, the card that is posted by FedEx contains instructions to either call or email the FedEx delivery team who will be able to rearrange a delivery to the same address on a different day. Please note however, deliveries that are rescheduled to a different address will incur a charge by FedEx which must be paid by the customer.

Please note, we can only ship FedEx next day orders the same day when they have been placed before 14:00pm. Any FedEx orders placed after 14:00pm will be shipped the following day. FedEx orders placed after 14:00pm on a Friday will be shipped on the following Monday. Orders placed after 14.00pm on a Thursday are not guranteed 2 day delivery, and you should expect delivery to be the following Tuesday.

If for some reason the FedEx website does not display any information relating to your tracking number then please call us on 01785 220225 or email us at [email protected].

If you choose to have your parcel shipped using our 2 day Courier service using FedEx. It is important that you check your shipping date. Your order should be with you the next 2 working days depending on what day we ship the order. If you have not received your parcel within 3-4 days you must contact us straight away. If you have not reported to us that you have not received your order within 14 days of the shipping date we are not liable to reimburse you for the order value or the shipping costs

Contact Us
If however you do require a guaranteed Saturday delivery service then please call us on 01785 220225 for pricing information and a quote.Saturday Delivery

If you have any questions relating to our UK shipping services or you have placed an order and require additional tracking/delivery information then please contact us:

Telephone: +44 (0) 1785 220225

Email: [email protected]

The Soccer Box team